PostScan Mail Review 2025 – Is It a Legit Virtual Mailbox?

Managing your mail has evolved into a seamless process with services like PostScanMail, perfect for modern businesses and individuals who need flexible, anytime-anywhere access.

Our team of business experts thoroughly tested PostScanMail, evaluating its features, performance, and usability to provide an unbiased perspective.

This article dives deep into everything PostScanMail offers, so you can make a well-informed choice for your mail management needs.

What is PostScan Mail?

PostScan Mail is a virtual mailbox service founded in 2012. With this service, you can receive, scan, forward and store mail through a secure online platform.

Originally designed for small businesses PostScan Mail has expanded to serve individuals, freelancers and larger organizations.

Its purpose is to make mail handling more efficient while maintaining a professional image for businesses and convenience for personal users.

Over the years PostScan Mail has grown to over 50,000 customers worldwide. The service stands out for its easy to use interface, security and flexible options for mail scanning, secure storage and address forwarding.

Customers can choose from various US based virtual addresses to enhance their business’s credibility.

These features make PostScan Mail a great solution for businesses looking for mail management and individuals looking for privacy and organization.

PostScan Mail Review Ratings

We reviewed PostScan Mail in detail, looking at its features, ease of use and suitability for personal and business use. Here’s what we found and how it scored:

Price - 4.7/5

PostScan Mail has flexible pricing plans to suit different needs. The Starter Plan is $10 per month and is perfect for light users, the Premium Plan is $30 per month and has more features like higher storage limits and additional address options.

While the base price is competitive, extra storage fees can add up for heavy storage users. For example, after the free storage period, you get charged per piece of mail stored above the limit.

We found the pricing to be reasonable but more transparency on mail storage fees would be nice.

For businesses with a large volume of mail, opting for the Premium Plan gives better value and avoids surprise bills. We appreciate that the pricing is clearly displayed on the site properly so it’s easy to compare plan.

Support - 4.8/5

Support is a key part of any service and PostScan Mail delivers. The support team is available by email, live chat and phone.

During our review email queries were answered within a few hours and the live chat function provided real time detailed assistance within a few seconds.

While the support is good, extending support hours for international users would be nice especially for customers in different time zones.

Address Options - 4.7/5

One of the best features of PostScanMail is the range of virtual address options. Customers can choose from many US based addresses to give their business a more professional image and individuals to maintain privacy.

The process of choosing an address is easy and user friendly through a simple address form. But the service is US based and expanding international address options would make it more attractive to global users.

For businesses with multiple locations, this would be a great feature. Account setup is quick and verification is almost instant after you complete the necessary steps.

Storage - 4.5/5

Storage of physical mail is a nice feature for users who need to keep physical mail. PostScan Mail has secure storage options but fees apply after you exceed the free storage limit.

While it’s good for short term storage, heavy users might find the extra costs a stretch. Storage is good for both business and personal use and flexible for different needs.

User Ratings - 4.7/5

PostScanMail has received great feedback from customers. Most users like the simplicity, reliability and security of the platform.

The website and app is easy to use and users can manage their mail efficiently. Some users have reported occasional delay in mail forwarding which can be improved to make the experience better.

Features - 4.8/5

PostScanMail features include mail scanning, forwarding and storage. The app is user friendly so users can manage the whole process smoothly.

The premium plan has extra benefits including higher storage limits and more addresses. Overall the features are great and caters to individual and business needs.

Service Features and Pricing

PostScanMail has three main plans to suit different customer needs:

• Starter Plan ($10/month): Good for individuals or small business with small mail volume. Provides a real U.S. street address located at an office building or mail center, along with app access, 24/7 online mail management, unlimited cloud storage, support for multiple recipients, and user or department management.
• Standard Plan ($20/month): Good for freelancers and growing business. Offers email alerts for new mail and packages, access to multiple shipping carriers with real-time rates, content scans with downloadable PDFs, shipment tracking and delivery updates, and local pickup for mail and packages.
• Premium Plan ($30/month): Good for users with larger mail volume. Features sender information indexing, mail consolidation and package forwarding, a searchable and sortable mail management interface, unlimited junk mail recycling, and automated scanning of inbound mail.
• Business Plan (Price Varies): This plan is perfect for high volume mail users. It is a customizable plan with bulk mail scanning and extended storage. Price on request.

Additional Services

PostScanMail also offers:

• Add’l Received ($0.50 per extra envelope or package scan)
• Add'l Open & Scan ($2.00 per envelope for up to 10 pages, then $0.25 per additional page)
• Mail Forwarding ($2.00 for the first item, then $0.50 per additional item plus shipping cost)
• Mail Storage (First 30 days free, then $0.05 per envelope per day)
• Package Storage (First 7 days free, then $0.10 per pound per day)
• Add’l Recipients ($5.00/month per additional recipient or user)
• Add’l Mailboxes ($5.00/month per additional mailbox)
• Mail Shredding ($1.00 per item for the first 10 pages, then $0.15 per additional page)
• Oversized Package ($0.25 per pound for packages over 25 lbs or 110 inches in length and girth)

Benefits

PostScanMail has several benefits that makes mail handling easy and user friendly.

• Virtual mailbox: Access your mail online from anywhere in the world, anytime you need it, making life more convenient for you.
• Mail scanning: Quickly view digital scans of your mail within seconds, helping you save time and keep your space clutter-free.
• Secure storage: Rest easy knowing your mail is stored safely with strong security measures to protect your privacy.
• Professional image: Enhance your credibility by using a real business address to impress clients, partners, and prospects.
• Flexible plans: Pick a plan that works for you, whether you're just starting out or need a premium option for more features.

Downsides

PostScanMail has its benefits but also has some drawbacks:

• Extra fees: Storage beyond free limit can add up for heavy users.
• Limited international addresses: Service is focused on US addresses only.

Who Should Hire PostScan Mail?

PostScan Mail is good for individuals and businesses who need to manage mail efficiently and securely.

It’s great for small business, remote workers, frequent travelers, anyone who wants a professional image with a virtual address. The service’s mail scanning, forwarding and secure storage features gives users the convenience and flexibility to access their mail anywhere, anytime.

it is also good for startups and entrepreneurs looking for an affordable solution to establish business presence.

But international businesses or users who need addresses outside US may find the limited global options a drawback.

PostScan Mail Customer Reviews

PostScan Mail Alternatives

There are several alternatives to PostScanMail. Here’s how they compare:

1. Northwest

Northwest RA is more than a virtual mailbox provider, it’s a platform for startups and small business.

While it has virtual mailbox features, its main services are business formation, compliance monitoring and registered agent services. So it’s a one stop solution for entrepreneurs who want to simplify their administrative tasks.

Unlike PostScan Mail, Northwest helps businesses build a strong foundation by combining mail management with growth tools.

For startups who need guidance and full service, Northwest's value goes beyond basic mail handling.

2. iPostal1

If you need multiple address locations, iPostal1 is a good alternative. It has over 2,000 virtual addresses including international addresses so it’s good for businesses with global presence.

It has mail scanning, forwarding and digital storage like PostScanMail, but its network is wider.

PostScanMail is great for app usability, while iPostal1 is good for global reach.

If you need to manage mail across multiple regions, iPostal1 might be the better choice for you although it lacks some advanced app features.

3. Anytime Mailbox

Anytime Mailbox has virtual mailbox solutions with mail scanning, forwarding and cloud storage. It’s competitive pricing and you can choose from locations worldwide.

The service is easy to use from anywhere. Compared to PostScan Mail, Anytime Mailbox’s pricing is more individual user friendly.

But PostScan Mail has a more polished app and better premium features which might be good for businesses with higher requirements. For budget users, Anytime Mailbox might be the better choice.

FAQs

Our Verdict on PostScan Mail

PostScan Mail is a decent choice for those who need a simple and flexible way to manage their mail digitally. But international addresses and storage fees may be a problem for global users or those with high storage needs.

For businesses that need more than just mail management, Northwest Registered Agent has a more complete solution. Besides virtual mailboxes, Northwest offers business formation services, compliance help and tools to simplify operations.

So it’s a solid option for startups and small businesses who want to build strong foundation while being compliant.