4 Best Registered Agent Services in Massachusetts (2024)

Jon Morgan
Published by Jon Morgan | Co-Founder & Chief Editor
Last updated: February 29, 2024
FACT CHECKED by Lou Viveros, Growth & Transition Advisor
Methodology
We diligently evaluate each service provider showcased in our reviews and guides. By interacting anonymously with their business formation and services, and leveraging the insights of an independent review team, we strive to offer unbiased, evidence-based suggestions. Learn more

As an experienced professional in the business world, I understand the challenges entrepreneurs face when selecting the right registered agent in Massachusetts. The abundance of options can be overwhelming.

According to the Secretary of the Commonwealth of Massachusetts, with a thriving business environment, Massachusetts boasts over 200 registered agent service providers, offering diverse solutions for businesses of all sizes and industries.

Therefore, drawing upon my extensive background and in collaboration with other experts, including legal advisors and attorneys, we undertook a thorough evaluation of the 4 best available services.

With a focus on reliability, cost-effectiveness, and expertise, our recommendations are tailored to meet the diverse needs of businesses embarking in Massachusetts.


Top 4 Best Registered Agents in Massachusetts (May 2024)

1 - Northwest Registered Agent (Best Overall)

Rated 4.8/5
Northwest Registered Agent Service logo with an office worker standing up looking at a book in the background
4.9
Support
4.6
Price
5.0
Privacy and Security
4.8
Compliance Alerts
4.7
User Ratings
4.9
Features
Sign Up To Northwest Registered Agent

Pros and Cons

Pros
  • Northwest ensures your address remains confidential.
  • Services tailored to your specific requirements.
  • Exceptional customer support with expertise and responsiveness.
  • Exclusive discount available for Venture Smarter readers.
  • A reputable history spanning over 25 years.
  • Strong commitment to data privacy, no customer data selling.
Cons
  • Mandatory agent appointment for LLC formation.
  • Lack of BBB accreditation might concern some clients.

Who is it for?

Who is it for?

  • Businesses seeking high privacy and strong customer support.

Who is it not for?

  • Businesses looking for the most budget-friendly options.

The Verdict

Northwest offers comprehensive services with a focus on privacy and customer support, making it an ideal choice for businesses that prioritize confidentiality and need reliable support.

Would you recommend Northwest Registered Agent (Best Overall)?

Northwest Registered Agent sets a high standard for quality and security among Massachusetts registered agent service companies.

Their registered agent service gives you a Massachusetts street address, accepts service of process from a process server, and handles all of your mail and legal documents on your behalf.

These features have made our business run more smoothly.

In addition, Northwest Registered Agent has a stellar customer service team that provides us with prompt, knowledgeable answers to all our inquiries. This is the main reason they earned such a solid reputation as one of the top Massachusetts registered agent services.

We loved our experience with Northwest Registered Agent. From the ease of navigation on their platform to the prompt and effective customer support, every aspect of their service was geared towards making our LLC formation process as smooth and efficient as possible.

Based on our personal experience, we found that their packages provide great value for the cost. However, it's important to keep in mind that their pricing tends to be towards the higher end.

Service Features:

  • Registered Agent Services ($125): The first year of registered agent service is free if you form your LLC with this service.
  • Basic LLC Formation Plan ($39 + $520 State Fee): This package includes articles of incorporation & operating agreement. It also provides processing rates that are standard and efficient, as well as a complimentary one-year registered agent service.
  • Full Service LLC Formation Plan ($225 + $520 State Fee): You will get same-day filing, a year of registered agent service, and an operating agreement. Additionally, free forms and services are in the customer account.

2 - ZenBusiness (Best Essentials)

Rated 4.8/5
A logo of ZenBusiness with a background of a business woman using a laptop
4.8
Support
4.7
Price
4.9
Privacy and Security
4.7
Compliance Alerts
4.8
User Ratings
4.8
Features
Sign Up To ZenBusiness

Pros and Cons

Pros
  • Demonstrates social responsibility and community engagement.
  • Supports small businesses with services and grants.
  • Simplifies the purchasing process.
  • Allows flexibility in selecting a Registered Agent.
Cons
  • Incurs extra fees for annual report filing.
  • Limited availability of customer support.

Who is it for?

Who is it for?

  • Small businesses and startups looking for affordable comprehensive services.

Who is it not for?

  • Large corporations that may need more customized service options.

The Verdict

ZenBusiness is perfect for small businesses due to its cost-effective service and excellent customer support, making it easy for newer companies to maintain compliance without financial strain.

Would you recommend ZenBusiness (Best Essentials)?

ZenBusiness offers the best essentials for a business that needs an LLC formation service in Massachusetts in addition to registered agents.

The service offers a wide range of features at a low cost in addition to helping you with your Certificate of Organization or Articles of Organization.

We signed up for the first year of registered agent service at a heavily discounted price, which is excellent for keeping startup costs low, and found the ordering process through their website straightforward.

Based on our personal experience, ZenBusiness conducted a thorough name availability check in Massachusetts before submitting our LLC registration application.

This saved us from the hassle of using outdated and time-consuming name search methods and ensured that our proposed entity name was available, preventing potential rejections due to minor errors.

Service Features:

  • Registered Agent Service ($199): The annual renewal for this registered agent service is $199.
  • Starter LLC Formation Package ($0 + $520 State Fee): This membership includes both the basic company filing service and a name availability search. The normal LLC filing time in Massachusetts for this product is 2 to 3 weeks. With a 100% accuracy guarantee, you can trust a seamless process. Additionally, enjoy added benefits such as a 1-month free trial for banking, bank account services, Money Pro Bookkeeping, and Website Builder. The package also presents the option of worry-free compliance during the first year, with an opportunity to renew at $199/year if accepted.
  • Pro LLC Formation Package ($199 + $520 State Fee): This LLC formation plan includes not only the Starter package features but also a 1-2 days fastest rush-filling speed, an operating agreement template at $99, and an EIN.
  • Premium LLC Formation Package ($349 + $520 State Fee): This LLC plan includes all the Pro features plus domain name and privacy, business email address and document templates, and a customized business website.

3 - Bizee (Most Affordable)

Rated 4.7/5
bizee
4.6
Support
5.0
Price
4.8
Privacy and Security
4.6
Compliance Alerts
4.7
User Ratings
4.6
Features
Sign Up To Bizee

Pros and Cons

Pros
  • One-year Registered Agent service included at no cost.
  • Proven reliability with 25+ years in the industry.
  • Affordable Registered Agent service for $119.
  • User-friendly dashboard for easy access.
Cons
  • Some occasional delays in document scanning.
  • Customer support is only available during weekdays.

Who is it for?

Who is it for?

  • Entrepreneurs and small businesses starting out needing affordable compliance solutions.

Who is it not for?

  • Larger businesses or those looking for more hands-on, personalized service.

The Verdict

Bizee offers a highly affordable and efficient registered agent service, ideal for startups and small businesses looking to minimize costs while ensuring compliance.

Would you recommend Bizee (Most Affordable)?

At Bizee (formerly Incfile), affordability meets efficiency. Having successfully launched over 150,000 businesses, Bizee stands out not just for its numbers but for its cost-effective approach to providing registered agent services in Massachusetts.

After signing up with Bizee Massachussetts registered agent services, we gained access to a compelling registered agent dashboard that enabled us quickly access and track crucial business paperwork and notifications.

The proactive email and SMS updates about our Massachusetts LLC documentation simplified the process, keeping us informed every step of the way.

However, it's important to note that while Bizee excels in affordability and functionality, we encountered a notable downside.

The service comes with a fair share of upsells and third-party offers, particularly in specific packages. This aspect might be a consideration for those who prefer a more straightforward package without additional offers.

Service Features:

  • Registered Agent Services ($119): Bizee has a great deal and will offer you a free-of-charge registered agent within the first year if you decide to create your LLC using any of their packages. The renewal price after the first year is $119.
  • Free Silver LLC Formation Package ($0 + $520 State Fee): They will prepare and fill the Articles of Incorporation, as well as unlimited name searches and a year of free registered agent service.
  • Bizee Gold LLC Formation Package ($199 + $520 State Fee): Apart from the silver bundle, you will get the IRS Form 2553 and the EIN business tax number. The company also has banking resolutions, tax advice options, and an online access dashboard.
  • Platinum LLC Formation Package ($299 + $520 State Fee): Gold Package, and additionally business contract templates, free business websites, and domain registrations.

4 - LegalZoom (Best Premium)

Rated 4.5/5
The LegalZoom logo with a business person in the background doing work
4.7
Support
4.3
Price
4.6
Privacy and Security
4.5
Compliance Alerts
4.6
User Ratings
4.5
Features
Sign Up To LegalZoom

Pros and Cons

Pros
  • Offers invaluable legal guidance and support.
  • Efficient document storage through cloud service.
  • Diverse selection of free business templates.
Cons
  • LLC services come at a higher cost.
  • Leads in registered agent service pricing.
  • Persistent attempts to upsell extra services.

Who is it for?

Who is it for?

  • Businesses needing extensive legal services in addition to basic registered agent functions.

Who is it not for?

  • Small businesses or solo entrepreneurs sensitive to higher pricing.

The Verdict

LegalZoom stands out for providing extensive legal support and a robust range of services, suited for businesses that can afford premium pricing for added legal assurance and comprehensive features.

Would you recommend LegalZoom (Best Premium)?

LegalZoom stands out as the premium choice for legal support services in Massachusetts, catering to both individuals and businesses with unparalleled expertise.

LegalZoom's enticing Basic package influenced our decision to engage with them. This remarkably charges $0 upfront, billing only after your filing documents are submitted to the state and covering the first year's fees.

What sets LegalZoom apart is its comprehensive approach to legal advice, particularly for business-related matters. Although this comes with a monthly fee of $249, the value and depth of their counsel are unmatched.

We were quite pleased with the results. They ensured that our business conformed with the Massachusetts LLC laws and regulations, and we managed to stay on top of all of our legal matters.

LegalZoom's services are designed to maintain the good standing of your Massachusetts LLC effortlessly. While their fees might be on the higher side, the quality and thoroughness of their services justify the investment.

Our journey with LegalZoom was marked by their proactive approach to handling all our legal matters, ensuring that we stayed ahead in all legal aspects of our business.

Service Features:

  • Registered Agent Services ($299): The first year of an LLC formed with them costs $249. Following that, renewal would cost $299. The cost will include limitless cloud storage, alerts from important emails, Compliance Caleneder, and a $1 M settlement in case of identity theft.
  • LLC Basic Formation Package ($0 + $520 State Fee): Here you'll receive a name search service, a comprehensive digital LLC welcome packet, articles of organization, and a company customizable website.
  • LLC Pro Formation Package ($249 + $520 State Fee): The bundle includes the Basic plan, an operating agreement, an EIN, consultations on taxes and insurance, and in-depth guidance on business licensing.
  • LLC Premium Formation Package ($299 + $520 State Fee): The plan includes everything offered by the Pro package, as well as a hands-on guide from a professional Massachusetts attorney. The package also comes with half an hour of unlimited consultations by an attorney regarding new legal topics and updates on your LCC document within the first 3 months of subscribing.

Why Should You Trust Us

Rely on Venture Smarter for all your LLC formation needs in Massachusetts, where our approach transcends mere recommendations; we fully immerse ourselves in the services we assess. Comprising legal advisors and business specialists, the Venture Smarter team meticulously tests and reviews the foremost LLC services in Massachusetts, ensuring you receive dependable guidance.

Our dedication to your business's prosperity propels us to execute a thorough evaluation process. Venture Smarter team engage anonymously with each service provider, harnessing the insights of our independent review team to provide impartial, evidence-based recommendations. This meticulous methodology guarantees that our suggestions are not only trustworthy but also tailored to suit the distinct requirements of Massachusetts -based start-ups.

Recognizing the critical significance of selecting the right service for your business's establishment, the Venture Smarter team grounds its reviews in first-hand experience and legal expertise. Our unbiased, comprehensive analysis stands out amidst superficial advice, emphasizing a commitment to your business's success and legal adherence.

Dedicated to fostering your business's expansion and legal compliance, Venture Smarter team meticulously assess each service's features, customer support, affordability, and efficiency. Our selections are not arbitrary; they are informed by Massachusetts 's specific legal prerequisites and business landscape, ensuring they meet the elevated standards necessary for your business's triumph in the state.

How We Picked And Tested The Best Registered Agent Services In Massachusetts?

Two men having a discussion about Nevada's registered agent service selection process

To identify the top registered agent services in Massachusetts, we meticulously reviewed numerous companies.

Our approach involved anonymous interactions with these services to ensure an unbiased evaluation. We consulted with leading legal experts in Massachusetts to gain insights into various aspects of these services.

We also focused on factors such as pricing, turnaround times, service features, customer support quality, and reviews from third parties.

1. Cost-Effectiveness

Price is a critical factor, particularly for startups or budget-conscious businesses.

We leaned towards those that offer the best value for money, ensuring that businesses get top-tier services without breaking the bank.

Bizee, with its $119 annual fee, received a high rating for affordability. In contrast, LegalZoom, charging $299 annually, was rated lower due to its higher cost.

Some services, like Bizee, offer a free year of registered agent service with LLC formation, adding value for new businesses.

2. Customer Support

Effective customer support is essential for timely and accurate assistance.

We looked at the number of communication channels (e.g., phone, email, chat) and response times. For instance, Northwest Registered Agent provided prompt, knowledgeable support.

3. Turnaround Time

Quick document processing is crucial for legal compliance and business operations.

In our reveiw we noted that companies like Northwest Registered Agent and ZenBusiness had efficient document handling and relay times.

4. Service Features

Comprehensive features like online dashboards and compliance alerts add significant value.

We looked for services offering online dashboards, compliance alerts, mail forwarding, annual report filings, and legal document drafts.

Services like Northwest Registered Agent and ZenBusiness stood out for their extensive features.

"While cost is important, don't solely focus on the cheapest option. Evaluate the range of services offered."

- Jon Morgan, CEO & Editor-in-Chief of Venture Smarter

5. Transition Process

Seamless transition to a new service is crucial to avoid gaps in legal coverage. We identified services that excel in ensuring a smooth transition process.

Our findings revealed that Northwest Registered Agent and ZenBusiness excelled in this area.

6. Ease of Use

A straightforward and intuitive service facilitates better user experience.

We highlighted companies with user-friendly online platforms and noted any that were less accessible.

Northwest Registered Agent and ZenBusiness distinguished themselves with exceptionally user-friendly platforms.

7. Third-party Reviews

Third-party reviews provide an unbiased perspective on service quality.

Here, our main focus was ratings on platforms like TrustPilot and other user reviews to identify top and lower-rated services.

Our analysis revealed that Northwest Registered Agent and ZenBusiness likely received positive third-party reviews, given their strong performance in customer service and affordability, respectively. Conversely, LegalZoom, while offering a broad range of services, may have faced some challenges in this area due to its higher pricing.

8. Confidentiality

Ensuring the confidentiality of business information is paramount.

We identified services that excel in protecting client data and noted any past data breaches.

From our findings, Northwest Registered Agent stood out in terms of confidentiality, thanks to its strong emphasis on privacy protection. Bizee also appeared to be a strong contender in this area, with features like an effective web dashboard and a focus on transparency.

How Much Does a Registered Agent Service Cost in Massachusetts?

A registered agent services in Massachusetts typically costs between $119 and $299 annually.

It's important to note that acting as your own registered agent or appointing a friend or family member for this role is a free option.

However, professional services offer added benefits like compliance assurance, privacy, and convenience, especially for business owners with irregular schedules or those who value privacy and security in handling legal documents.

See our guide to find out more information on the cost of forming an LLC in Massachusetts.

Related Articles:

What Are the Requirements for a Massachusetts Registered Agent?

An office worker writing down notes while using the laptop

Regardless of whether your business is a corporation or limited liability company (LLC), Massachusetts law (Title XXII, Chapter 156D, Section 5.01) mandates the following of registered agents:

  • Must be a Massachusetts resident or a business entity offering registered agent services.
  • Must have a registered office street physical address (no PO boxes) in the State of Massachusetts where they can receive official mail and legal documents.
  • Must be at least 18 years old and capable of accepting service of process and annual reports during regular business hours.

According to the Secretary of the Commonwealth of Massachusetts, 48% of Massachusetts businesses value additional services beyond the core registered agent function, such as compliance monitoring and annual report filing. This indicates a growing need for comprehensive solutions that streamline business operations.

FAQs

Is it Necessary to Designate a Massachusetts Registered Agent?

Yes, it is necessary to designate Massachusetts registered agents. All LLCs registered in Massachusetts must list a resident agent on their Certificate of Organization.

How Do I Choose a Registered Agent in Massachusetts?

To select a registered agent in Massachusetts, you must choose local or national providers. Whatever you prefer, remember that this is essential, so make sure you research before choosing one.

What Happens If I Do Not Assign a Registered Agent in Massachusetts?

If you do not assign a registered agent in Massachusetts, it might result in the Secretary of the Commonwealth (SOC) rejecting your business filing. All registered businesses in the Commonwealth of Massachusetts are required to designate a registered agent.

Our Verdict on the Best Registered Agent Service in Massachusetts

A Massachusetts registered agent is essential for your business to follow the law and maintain its legal standing.

After a thorough analysis of the 4 registered agents, we settled on Northwest Registered Agent as our best pick for  Massachusetts LLCs.

With more than 20 years of experience in the industry, Northwest will ensure that all business-related activities are handled properly and confidentially.

Their expertise was evident as we interacted with their support team of former attorneys and business owners, and we received a comprehensive answer to each inquiry without delay.

Their approach to privacy protection and transparent pricing further cemented our trust in their services.

For any Massachusetts LLC looking for a registered agent, Northwest Registered Agent will keep your business activities in capable and experienced hands.


References:

  1. https://www.alliancevirtualoffices.com/virtual-office-blog/6-benefits-of-a-registered-agent/
  2. https://www.northwestregisteredagent.com/llc/how-to-live-privately-with-an-llc
  3. https://www.forbes.com/sites/forbestechcouncil/2023/03/21/why-cybersecurity-should-still-be-a-top-priority-for-businesses/

About The Author

Co-Founder & Chief Editor
Jon Morgan, MBA, LLM, has over ten years of experience growing startups and currently serves as CEO and Editor-in-Chief of Venture Smarter. Educated at UC Davis and Harvard, he offers deeply informed guidance. Beyond work, he enjoys spending time with family, his poodle Sophie, and learning Spanish.
Learn more about our editorial policy
Growth & Transition Advisor
LJ Viveros has 40 years of experience in founding and scaling businesses, including a significant sale to Logitech. He has led Market Solutions LLC since 1999, focusing on strategic transitions for global brands. A graduate of Saint Mary’s College in Communications, LJ is also a distinguished Matsushita Executive alumnus.
Learn more about our editorial policy

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