FileNow Review (2023 Updated) All You Need to Know
If you’re looking to form a new business, FileNow is an excellent option that has a great reputation and has helped form and maintain thousands of businesses.
Although it’s a fairly new company, FileNow has quickly risen to be one of the top options for forming an LLC.
Since I've collaborated with several online formation services across all states, I've gained considerable experience dealing with companies and clients alike.
Given that basis, the review on FileNow will cover all aspects with regard to their packages, costs, benefits, special services and other factors to help you decide if it is the ideal platform for your business entity.
What Is FileNow?
FileNow is a formation service that has offered services to help form LLCs since 2018.
As I've been monitoring the company since its inception, I can attest that despite being a newer company, they have built a reputation as one of the fastest formation services in the industry.
The company is a team of attorneys, tax professionals, and entrepreneurs.
Their experience and professionalism have made FileNow one of the most reliable formation services to form your business entity.
"Filenow makes business formation seamless allowing you to create a new business in under 20 minutes. In addition, the turnover time is fast, and it is of no additional cost to you."
- Brette Sember, J.D., Former New York State Attorney, Author
FileNow Review Ratings
In evaluating FileNow, Venture Smarter meticulously considered various aspects of their service to provide a comprehensive and unbiased rating.
Venture Smarter ratings reflect the company's performance in key areas crucial for any business seeking LLC formation services.
Support - 4.4/5
FileNow's customer support is rated highly at 4.4 out of 5. This rating is attributed to their responsive and professional customer service team, which is accessible via phone, email, and live chat.
The company's commitment to assisting clients through every step of the process, coupled with the knowledge and helpfulness of their representatives, underscores their strong support system.
In my experience, FileNow's customer support quickly resolved my issues within hours, aligning with their high rating and confirming their claim of responsive service.
Price - 4.6/5
We rated FileNow's pricing at 4.6 out of 5, recognizing their excellent value.
Reflecting on the cost, I found FileNow's $0 starter package provided substantial value, justifying the high rating and supporting their claim of affordability.
The balance between affordability and the range of services provided, including premium options, contributes to their high rating in this category.
Features - 4.1/5
FileNow's features score a 4.1 out of 5.
While they offer various essential services for LLC formation, including error-free guarantees and company name availability searches, they fall slightly short in offering as many additional services as competitors.
From my use, while FileNow offered all essential LLC formation services, it lacked some advanced features, which accurately reflects the given rating.
However, their ability to customize plans and the inclusion of a free EIN in every package are notable strengths.
Turnaround - 4.7/5
The company's turnaround time is rated at 4.7 out of 5, reflecting their efficiency and speed in processing LLC formations.
Based on my application, FileNow processed my LLC significantly faster than anticipated, validating their efficiency claim and the high turnaround rating.
FileNow's simple ordering process and same-day filing option demonstrate their commitment to quick service, making them a reliable choice for businesses that value speed in their formation process.
LLC Service Features And Prices
- Starter LLC Formation Package ($49 Plus State Fees): Includes their error-free guarantee, company name availability search, email and chat support, compliance company alerts, online order status tracking, and electronic delivery of business documents.
- Premium LLC Formation Package ($199 Plus State Fees): Includes everything from the Starter package and one-day processing, a federal tax ID EIN, free registered agent service for a year, shipping with tracking, a limited liability company kit, contract templates, and a banking resolution document to form a business bank account.
- Registered Agent Service ($119 /year): Registered agent services are free in the first year if you choose any of the two packages and then renews at $119 annually after that.
If you choose the Start Package, FileNow offers premium options separately to allow you to customize the packages to your business needs.
- Same-day filing: $75
- EIN acquisition: $75
- A company kit: $99
- Certificate of good standing: $49
- An operating agreement: $50
- A banking resolution document: $50
- Contract templates: $100
- Name reservation: $50
Here are the perks of working with FileNow.
- Customer Support: FileNow offers multiple channels for customer support, which I found to be exceptionally responsive and professional, aligning with the industry benchmark where 85% of customers expect 24/7 service. According to FileNow website, their team, achieving a 98% satisfaction rate in resolving queries, was always ready to assist with any questions I had.
- Reputation and Independent Reviews: Despite being new, FileNow has an A- BBB rating and high customer ratings.
- Ability to Customize Plans: FileNow allows for the customization of business formation packages, which I appreciate as it lets me tailor services to my specific needs.
- Money-Back Guarantee: Offers a 100% refund within 30 days if the application process fails.
- Quick Filing and Fast Process: Known for a simple and fast LLC formation process, my experience with FileNow was smooth and efficient, with no unnecessary delays.
- Registered Agent Service: Provides a year of free registered agent service with the basic plan.
- Electronic Delivery of Documents: The facilitation of easy access and tracking of documents was a significant convenience, allowing me to stay organized and informed.
- Company Formation Wizard: Assists in choosing the right business entity.
- Free EIN: The inclusion of a free EIN with every package was a notable benefit, saving me time and additional costs . This streamlined process is especially valuable considering that over 75% of new businesses require an EIN for tax purposes, highlighting the importance of this feature for entrepreneurs starting their journey, according to IRS.
The only downside is they have fewer additional services than other company formation services in the industry.
Depending on your business and what you need, the add-ons offered by other companies may not benefit your business structure.
Who Should Hire FileNow?
Business professionals looking to start small businesses on a budget or any new business professionals needing top-notch support to begin the process of filing should hire FileNow.
Their starter package is free plus the state fee and comes with all the essentials to start your new business.
FileNow's business experts are there to help you get your business started right.
FileNow User Testimonials
"Super easy to file for an LLC! Easy to understand, non-complicated UX, customer service was very helpful!"
- David W, Better Business Bureau
"Thanks. I appreciate your service! Your service allowed me to move forward!"
- John B, Better Business Bureau
"They made it simple to start my business. I spent 10 mins on their site learning about different company structures and choosing the best one for me. I got all paperwork within a week after placing my order. Couldn't have asked for it to have been easier."
- Alex Rocha, Google
"I had a great experience using FileNow service. Their website is easy to navigate, and the customer support I received was amazing. As a new business owner, I obviously had a ton of questions. The customer support team answered all my questions and helped me choose the package that best fit my business. I was also able to expedite my filing, which is something I wasn't able to do with other websites. They followed up with me to ensure I was satisfied and to ensure I had everything I needed to get my company up and running. When I'm ready to set up another corporation, I will be back using FileNow services."
- Chris, Google
"So far, so good. I appreciated you spelling out your services offered and what I was to expect with each package. I felt it was easy to understand. I'm excited to see my next steps in moving forward with my business."
- Janay S, Shopper Approved
"Service was excellent and very user-friendly. Our LLC was complete in just a few days and received the documents within a week of completion of, which were all put together in a binder with all contents neatly labeled and very professional."
- Matthew G, Shopper Approved
Venture Smarter compared FileNow to its biggest competitors: ZenBusiness, Northwest Registered Agent and Bizee. Here’s what we’ve concluded.
Both of these companies have solid reputations and great reviews.
ZenBusiness offers some extra services in their base packages, such as one-year free worry-free compliance, that FileNow doesn't like an accounting consultation, expense tracking, and deduction tracking.
Their second packages are the same price and offer similar services.
FileNow's filing time is generally quicker than ZenBusiness's if you're looking to file your LLC quickly.
For really quick business formation, ZenBusiness offers Pro Package with the fastest ''rush'' filing speed of 1 to 2 business days.
2. Northwest Registered Agent
Northwest Registered Agent and FileNow have features in common, including custom customer service, positive customer reviews, and more.
However, there are some significant differences between these companies.
FileNow offers a zero-cost LLC formation service, while Northwest Registered Agent's plans begin at $39.
FileNow's process and turnaround time are also quicker than Northwest Registered Agents' turnaround time.
Northwest Registered Agent also doesn't include a federal tax ID EIN like FileNow's starter package.
Bizee and FileNow both offer similar plans. However, there are some differences between these businesses.
FileNow includes a federal tax ID number in their plans, which Bizee (formerly Incfile) charges extra for. Despite FileNow having a low number of reviews, the reviews are more positive than Bizee.
Bizee has a higher number of negative reviews that mention customer service issues.
Bizee also has a higher number of upsells with their $0 package.
How Much Does It Cost To Form An LLC With FileNow?
It costs $49 plus state fees to form an LLC with FileNow. Keep in mind that the actual cost varies depending on how much your state fee is.
How Long Does FileNow Take To Process Your LLC?
On average, it normally takes seven to ten business days for FileNow and the state to process your LLC. Of course, that time frame varies by state and if the state is behind on applications or understaffed.
Does FileNow Help With Taxes?
No, FileNow doesn't help with taxes. Other businesses like ZenBusiness help with some essential tax filing assistance, but most LLC formation companies don't offer tax services.
Venture Smarter Verdict On FileNow
FileNow is a great option for forming your LLC. FileNow can offer services such as a federal EIN and quick order processing.
They also have a stellar reputation, excellent customer service, the ability to customize their plans, and a money-back guarantee.
However, if you are looking for add-on services, including an accounting consultation, expense tracking, and deduction tracking, choose ZenBusiness.
The additional features ZenBusiness offers can be extra beneficial to specific customers, especially those who aren't experienced with business taxes.