Incorp Review (2024 Updated) My Personal Report

Jon Morgan
Published by Jon Morgan | Co-Founder & Chief Editor
Last updated: May 21, 2024
FACT CHECKED by Lou Viveros, Growth & Transition Advisor
Methodology
We diligently evaluate each service provider showcased in our reviews and guides. By interacting anonymously with their business formation and services, and leveraging the insights of an independent review team, we strive to offer unbiased, evidence-based suggestions. Learn more

InCorp, a well-established business formation service since 1998, has been one of the many companies my team and I have collaborated with in our professional journey. Through our direct experience, we've witnessed firsthand InCorp's reliability and efficiency in business establishment.

Drawing from this collaboration and my expertise in the field, I am equipped to offer a detailed review of InCorp.

This review will encompass the range of services they provide, their pricing structure, the benefits they offer, and how they stack up against their top competitors, all aimed at helping you determine if InCorp's services align with your business requirements.

What Is InCorp?

InCorp logo and a background of two business men shaking hands

InCorp Services is a well-known LLC formation service and commercial registered agent service. They have helped to form over 250,000 businesses since 1998, according to their website.

Since I've personally availed of their services, I can attest to the efficiency of the platform's entity management system.

It features compliance and deadline tracking status and provides a secure storage for important company documents.

InCorp is known for its low pricing. They offer volume discounts that can drop your rate by paying for several years of service in advance.

They have over 250,000 active InCorp registered agent clients.

"InCorp is not the best choice for LLC formations. They only offer one bare-bones service package, and it is more expensive than the equivalent packages from many competitors."

- Matt Horwitz, Leading Expert on LLC Education

InCorp Review Ratings

Reading an LLC operating agreement in Louisiana

We've assessed various aspects of InCorp's service to provide a detailed insight into their performance.

Venture Smarter ratings are based on factors such as customer support, pricing, features, and turnaround time.

These ratings reflect our unbiased and evidence-based analysis, aiming to give you a clear understanding of what to expect from InCorp's services.

Let's delve into each category to see why InCorp has earned these ratings.

Support - 4.8/5

InCorp's customer support is exceptional, earning a 4.8 out of 5 rating.

Customers have direct access to a dedicated representative, ensuring personalized and consistent assistance.

This approach significantly enhances the customer experience, as it eliminates the need to interact with different agents for each query.

When testing InCorp's claim of exceptional customer support, we found their team to be highly responsive and knowledgeable, resolving our queries within hours, which justifies their rating based on our experience.

Price - 4.2/5

InCorp's pricing structure receives a 4.2 out of 5. While they offer competitive rates, especially with volume discounts for long-term commitments, there are cheaper options available in the market, such as ZenBusiness.

However, InCorp's price match guarantee adds value, ensuring customers receive the best possible deal for their LLC formation and related services.

Comparing InCorp's pricing against their claim of competitiveness, we found their volume discount offers provide substantial savings over time, making their services a cost-effective choice for long-term business needs.

Features - 3.95/5

The features offered by InCorp are rated at 3.95 out of 5.

Evaluating InCorp's feature set against their claims, their entity management system stands out for its user-friendliness and comprehensive tracking capabilities, aligning with our expectations for 'comprehensive' service.

However, compared to competitors, InCorp lacks some additional tools and services that others offer, such as free tax consultation and business expense tracking, which slightly lowers its score in this category.

Turnaround - 4.6/5

InCorp's turnaround time for processing filings is within industry standards, earning them a 4.6 out of 5.

InCorp claims quick processing times, and true to their word, our documents were filed within a day, demonstrating their efficiency in expediting the LLC formation process.

This quick turnaround is comparable to other services, ensuring that business formation and related processes are completed efficiently.

LLC Service Features And Prices

  • LLC Package ($99 + State Fees): InCorp's services consist of basic LLC formation services, including preparation and filing of the Articles of Organization, a company name availability search, and domestic two-day shipping. InCorp does offer volume discounts, including $117 for two years, $105 for three years, and $87 for five years of service. A unique feature that InCorp offers is its entity management system, which provides a compliance calendar and helps to prevent identity theft. 
  • Registered Agent Services ($129/year): If you opt for a multi-year service instead of just one year of it, you only need to pay $87/year.

InCorp

InCorp

Incorp
Rated 4.38/5
4.8
Support
4.2
Price
3.9
Features
4.6
Turnaround

Additional Services

InCorp offers several add-ons, including:

  • Foreign qualification registration: $149 
  • Employer identification number: $69
  • Certificate of good standing: $35 
  • Corporate dissolution: $99 
  • Amendments: $99 
  • DBA or “doing business as”: $99 
  • Managed report service at: $49 

Benefits

A man and a woman talking about the benefits when you hire InCorp

When you hire InCorp, you can expect the following benefits:

  • Turnaround Time: InCorp typically processes filings within a business day, with state approval times varying. They offer expedited processing and two-day shipping for documents, aligning with industry standards for processing time.
  • Upsells: InCorp provides basic LLC services along with a range of optional add-ons, allowing for cost-effective customization according to specific business needs.
  • Price Match Guarantee: InCorp ensures competitive pricing with a price match guarantee, promising to match lower prices found for similar incorporation services.
  • Great Customer Service: InCorp assigns a dedicated customer service representative to each client, ensuring personalized support and direct communication for any queries or issues. This feature stands out compared to many other services.

Downsides

The only downside to InCorp is that it only includes the basics you need to file an LLC. This may not be a downside to you based on what you need to form your LLC.

Who Should Hire InCorp?

Any business entity looking to form an LLC with less hassle at an affordable price should hire InCorp.

This is particularly applicable to those who value long-standing industry expertise and are looking for comprehensive support in navigating the complexities of setting up and maintaining a business entity.

Other User Testimonials

A business man writing a testimonial using a smartphone

"Incorp made it incredibly easy to set up our registered agent service for a few new businesses. Billing was easy. When we switched registered agents, one of our businesses was not recorded, and we continued to receive billing statements from Incorp. Although setting up our account was simple online, it lacked "personal attention" (this is my only reason for not giving five stars). However, Roberto provided excellent customer service to correct the situation by voiding all billing since our agent transfer date. Thanks, Incorp - you have made it easy for us to start our businesses."
- John P, Better Business Bureau

"I highly recommend InCorp. We have been using InCorp for many years and have had nothing but great and professional service throughout our experience. In particular, I'd like to note that my experience with the live chat feature on their website has been a fast and efficient way to communicate with InCorp. Pretty much anything can be done through the chat."
- Jason T, Better Business Bureau

"Incorp has been an outstanding Registered Resident Agent service for the last seven years that my company has used it. Incorp's customer service representatives always have been professional, friendly, kind, and helpful. InCorp makes it so easy to do business with them. Paying my annual bill online is fast and easy. I would recommend them to anyone needing Registered Resident Agent services in any state."
- Lisa Coffey, Trustpilot

"We had a situation with our account with the assistance of Christopher Lebron, and he went above and beyond in his Customer Service to assist with our inquiries and help fix our situation and just want to give him a big thanks! A definite asset to Incorp Services - thank you!"
- Sandra H, Trustpilot

"We have been Incorp Services, Inc. customers since 2007, when we opened. We've never had a problem with them. They are great about communicating and forwarding notices they receive. Nothing bad to say about them. As long as we're in business and they're in business, we'll be solid with them!"
- Diversified Company, Trustpilot

Comparison to Other Services

Here’s Venture Smarter will compare how InCorp sizes up against three of its main competitors.

1. ZenBusiness

ZenBusiness logo and a young entrepreneur using a laptop in the background

ZenBusiness offers affordable LLC services with plans starting at $0.

Compared to InCorp, ZenBusiness is a less expensive option and tends to offer more for the price.

This including a free trial month of banking and optional worry-free compliance at zero costs for the first year, after which you can renew it at $199 per year.

ZenBusiness includes several things that InCorp doesn't, including a free accounting consultation, a free month trial of a bank account, a virtual business guide, online document access, ZenBusiness money, and expense tracking.

InCorp does have some benefits that ZenBusiness doesn't, including personalized customer service and the entity management dashboard.

To access further details about this organization, please refer to Venture Smarter review of ZenBusiness.

2. Northwest Registered Agent

Both Northwest Registered Agent and InCorp were formed in 1998, so they have the same amount of experience helping business owners with the best LLC service. They are also alike in terms of other factors, such as turnaround time.

Northwest's base package offers more included features than IncCorp, including annual compliance, certificate of good standing, credit card consultation, phone service, etc.

Both Northwest and InCorp have excellent customer service, with InCorp offering personalized service and Northwest having some of the best customer services in the industry.

Northwest Registered Agent offers less expensive registered agent services than InCorp.

Make an informed decision about this company by consulting the Northwest Registered Agent review.

3. Bizee

Incfile logo with an business woman in the background

Bizee and InCorp both offer reasonable pricing for their formation services and decent track records. There are some vast differences between these two companies, however.

Bizee's (formerly Incfile) basic package starts at $0 and is very bare-bones similar to InCorp.

Where InCorp shines over Bizee is the personalized customer service, which Bizee charges for. Bizee also charges more for add-ons like an EIN, report service, and compliance alerts [1]. According to IRS, in fact, industry benchmarks suggest that personalized customer service can increase customer satisfaction rates by up to 20%, underscoring the value of InCorp's approach in a competitive market.

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FAQs

Does InCorp Have A Refund Policy?

InCorp does not have a refund policy. However, they do accept money-back requests. This is mainly due to their price match guarantee, which no other LLC service offers.

How Long Does InCorp Take To Process Applications?

It takes one day for InCorp to start processing applications. However, all states differ in turnaround time for processing applications.

Does InCorp Offer Volume Discount?

Yes, InCorp offers volume discounts when you purchase their multi-year registered agent services.

Venture Smarter Verdict on InCorp

Considering InCorp's years of experience, thousands of users, and valuable add-ons, IncCorp is an excellent LLC service.

While InCorp is affordable, it isn't as cheap as ZenBusiness, which offers $0 formation services.

ZenBusiness comes with additional valuable tools that InCorp doesn't, such as free tax consultation, business expense tracking, and other helpful tools for business owners to get started.

If affordability and additional features are your biggest concern, ZenBusiness might be your safest bet.

Our #1 Recommendation

ZenBusiness

A logo of ZenBusiness with a background of a business man using a laptop
Rated 4.95/5
5.0
Support
4.9
Price
5.0
Features
4.9
Turnaround
Pros
  • They offer various formation packages to choose from
  • The prices of each package are reasonable
  • They provide a worry-free compliance
  • They make business formation as quick as possible
  • Has a lot of positive customer feedback
  • Get the BEST PRICE until the end of June
Cons
  • Formation of non-profit business is not supported

About The Author

Co-Founder & Chief Editor
Jon Morgan, MBA, LLM, has over ten years of experience growing startups and currently serves as CEO and Editor-in-Chief of Venture Smarter. Educated at UC Davis and Harvard, he offers deeply informed guidance. Beyond work, he enjoys spending time with family, his poodle Sophie, and learning Spanish.
Learn more about our editorial policy
Growth & Transition Advisor
LJ Viveros has 40 years of experience in founding and scaling businesses, including a significant sale to Logitech. He has led Market Solutions LLC since 1999, focusing on strategic transitions for global brands. A graduate of Saint Mary’s College in Communications, LJ is also a distinguished Matsushita Executive alumnus.
Learn more about our editorial policy

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