Rocket Lawyer Review (2023) My Personal Experience

If you want to incorporate a business online, you've probably seen a plethora of business formation services available to assist you.

With millions of customers served, Rocket Lawyer is one of the most popular firms in this field, and it wasn’t before long that they popped up on our radar.

With over a decade of practice in the legal and business sector, I'll provide you with personal insights on the advantages of employing Rocket Lawyer. I conducted an online assessment, navigated their platform and evaluated all essential services they offer.

What Is Rocket Lawyer?

Rocket Lawyer is an online legal service that has been in business since 2008. According to my experience, beyond aiding with LLC creation, this company also provides a wide range of reasonably priced business and online legal services for proprietors of small businesses.

In their website, Rocket Lawyer provides a sample selection of online legal documents and other top-notch online legal services from qualified lawyers.

Once you pay their membership fee, you get access to their online legal service and receive accurate legal advice from skilled attorneys.

From my experience using the platform, the company encompasses all pertinent legal matters in a comprehensive but simplified template. To illustrate, when I sought to alter an existing contract for my company, Rocket Lawyer facilitated the process expeditiously by providing a format that was easy to customize. Below is a screenshot that includes all the documents and transactions RocketLawyer showcases.

Non-subscribers can partially access Rocket Lawyer's legal services, such as LLC formation filings.

Therefore, it's good that you can still utilize this provider to create an LLC, even if you don't want to pay for a membership for extra legal services.

I've included a screenshot of the platform's LLC formation page to familiarize you with the format.

Rocket Lawyer Service Features & Prices

Rocket Lawyer's price differs from that of typical LLC formation providers because it is more of a subscription service. Rocket Lawyer provides two separate pricing for business formation services: one for subscribers and one for non-subscribers.

Here’s a detailed description.

1. Rocket Lawyer Registered Agent Services

In all 50 states, Rocket Lawyer offers registered agent services. If you already use them to create an LLC or corporation, employing this service is a no-brainer.

The following services are included in this registered agent service package:

• Solid privacy with your sensitive details.
• Contact information for the government for tax and legal documents
• Guaranteed compliance and adherence
• Acceptance and notification of any service of process and other Rocket Lawyer documents
• Timely legal notifications
• Accelerated email notifications

With a Rocket Lawyer premium membership, you may access the registered agent service for a discounted price of $111.99 instead of paying $149.99 every year.

2. Premium Subscriber Costs

Rocket Lawyer's monthly premium membership is $39.99.

It would be more prudent to avail of their monthly membership priced at a reasonable cost of $39.99, than to pay for separate and individual consultations every time a legal issue arises. They provide a free one-week trial, but if you don't cancel it, the trial automatically turns into a monthly membership.

Below is a screenshot of their services:

There is no extra cost for the first LLC you create with Rocket Lawyer if you have a membership. Subscribers also, of course, get access to all the other legal services that Rocket Lawyer provides.

You may incorporate several LLCs for a 25% discount with Rocket Lawyer as long as you subscribe. Therefore, it will cost you $74.99 in addition to the state charge to create a second LLC in the future via Rocket Lawyer.

3. Non-Subscriber Costs

The basic Rocket Lawyer LLC establishment service will cost $99.99 if you're not a subscriber. None of the extra upsell products or Rocket Lawyer's other online legal services are available in this package.

We also didn't like that we still needed to pay state filing fees in addition to the $99.99 LLC formation filing cost.

4. EIN Acquisition

When ordering their LLC services, you can have Rocket Lawyer handle your EIN acquisition process for $59.99.

In our opinion, it's a bit too steep, paying $59.99 to Rocket Lawyer for this service when it's free and fairly easy to do on the IRS website.

5. Corporate Kit

A corporate kit is another offered upsell by Rocket Lawyer when forming an LLC.

This kit, which costs $99.99, comes with personalized binders, membership certificates, corporate seals, and generic company forms.

We didn't deem this necessary because none of it is essential to run an LLC. Additionally, just the paperwork and accessories are included in the business kit; no attorney services are.

• C-Corp Registration: $39.99/month for members, $99.99 for non-members
• S-Corp Registration: $39.99/month for members, $99.99 for non-members
• Nonprofit Registration: $39.99/month for members, $99.99 for non-members
• Articles of Amendment: $119.95 + state filing fees
• Articles of Dissolution: varies by state
• Rocket Tax: personal tax ($199.99), self-employed ($399.99), and business entity ($499.99). 50% discount for premium members
• Trademark Registration: $699.99 for non-members and $349.99 for premium members, plus USPTO)
• Doing Business As (DBA): $99 plus state filing fees
• Free Rocket Document Signing tool
• Document Defense® $9.99 per document
• Ask a Lawyer $49.99 per question
• 30-minute legal consultation $59.99
• Incorporation services $99

Benefits

Here are some great benefits of using Rocket Lawyer's service:

1. Faster Turnaround

The response time at Rocket Lawyer is swift. According to most Rocket Lawyer user reviews, the state received the legal documents within two business days after Rocket Lawyer submitted them.

If your state allows for accelerated processing, Rocket Lawyer provides fast turnaround times per those state guidelines. Note that these accelerated processing times change from one state to another.

However, the major downside to this is the extra costs incurred. In addition to their administrative fee, Rocket Lawyer will charge you the additional price that your state levies for accelerated processing and pass it along to you.

2. Ease of Use

The clarity of the material on Rocket Lawyer's website is one of the main advantages of utilizing them to create an LLC for your company. In contrast to other LLC creation businesses, we found Rocket Lawyer LLC's website far more plain and easy to navigate.

Many of Rocket Lawyer's rivals' websites use ambiguous and jargon terminology, particularly when it comes to their services. According to a recent client, Rocket Lawyer aims to simplify legal assistance and business creation.

We appreciate that we didn't need to search out the small print to understand what Rocket Lawyer charges for their LLC or registered agent services.

3. Excellent Customer Service

RocketLawyer features efficient customer phone service with an impressive response time and a high rate of resolution after the first call.

I personally called their client reception team, and I was impressed by the competence and politeness of their customer service professionals.

Apart from call support, an Incorporation Specialist emailed me just a few minutes after I filled up an LLC registration form. Below is a screenshot of the said email:

Here are screenshots of client testimonials in praise of the company.

RocketLawyer garnered an impressive 4.6 out of 5 stars on TrustPilot, which is a testament to their service.

The only flaw in Rocket Lawyer's client service was their online chat option.

When you access the online chat, a knowledge base rather than a customer support agent is the first thing you see. Apart from that, we were pleased with Rocket Lawyer's client service.

4. Money-back Guarantee Policy

Another great selling point for Rocket Lawyer is their reliable refund policies. Within 60 days of your purchase, Rocket Lawyer will fully reimburse you if you decide to discontinue or are unsatisfied with your membership.

Downsides

Despite Rocket Lawyer being one of the best LLC services in the US, here are some downsides you may experience with them.

1. Auto Subscription

Our main complaint with Rocket Lawyer's LLC services is that to sign up for a free 7-day trial, we had to enter our credit card information.

You must understand that if you enroll for the free trial, it will automatically renew as a full membership at the end, costing $39.99 for the first month.

We recommend that you should terminate the trial before it expires to avoid being charged, especially if you don't intend to use the service long-term.

2. Limited Access

Another thing we found a bit challenging is their terms of the seven-day free trial. Their website indicates that this free LLC services trial provides the same level of access to Rocket Lawyer's services as full membership.

However, the truth is that Rocket Lawyer's free trial only gives you partial access to its online legal services and materials.

The free trial does not provide a free LLC creation. Again, only three legal documents can be downloaded for free during the trial, and it doesn’t include document defense.

Also, note that the attorney services for the free seven-day trial allow you to ask only one legal question.

3. Requires Credit Card Details

Rocket Lawyer offers a seven-day free trial, but you must provide a credit card number to access their legal document services and download your files.

This may be a deal-breaker for those who are hesitant to enter their credit card details before being convinced they want to use Rocket Lawyer.

Who Should Hire Rocket Lawyer?

Clients that want legal paperwork and continuous legal assistance should hire Rocket Lawyer.

We recommend Rocket Lawyer for business owners who:

• Require continuing legal counsel after the creation of the LLC, among other LLC services.
• Expect or desire to routinely seek answers to their legal questions from a lawyer.
• Concerned about enforcing their legal-business obligations.
• Lack of experience in drafting a legal document and would need document defense services.
• Want to manage the majority of their custom legal documents in one location.
• Have better business bureau goals that include utilizing patents or copyrights to safeguard intellectual property.

We recommend this company because each of their LLC-related models is backed by a team of legal experts that have our complete confidence.

Other User Testimonials

Let's see what other users have to say about Rocket Lawyer.

"I experienced issues navigating the Rocket Lawyer website, but after calling their support, I was directed accordingly."
- Matt, Houston

"It was speedy and easy to create my legal forms without the hassle of going to the office."
- Christy, Atlanta 

"Creating and signing an NDA was quite easy, but I don't appreciate the automatic membership fee."
- Tom, Colorado 

Comparison To 3 Other Services

In this section, we’ll be comparing Rocket Lawyer to three of its top-rated competitors.

1. ZenBusiness

ZenBusiness has three packages for creating a limited liability company billed annually.

But with Rocket Lawyer, you'll pay a monthly premium membership fee to access extra online legal services.

ZenBusiness provides registered agents as a separate service with an annual fee of $199, more expensive than Rocket Lawyers, with a $111.99 fee.

EIN acquisition fee is also high using ZenBusiness ($99) compared to Rocket Lawyer ($59.99).

ZenBusiness also offers extra information on the business, finances, and taxes without any auto subscription or credit card details [1].

With customer service, ZenBusiness offers six days of customer service, unlike five days for Rocket Lawyer.

2. Northwest

Both of these services cover the fundamentals of formation. Still, the key distinction is that Northwest Registered Agent includes 12 months of quality registered agent service, whereas Rocket Lawyer LLC registration offers this as an add-on.

Rocket Lawyer and Northwest registered agents are primarily comparable in terms of business services. Both provide services, including registered agents, LLC operating agreements, certified copies, and more.

However, Northwest is for businesses searching for a basic formation service, while Rocket Lawyer is a solid alternative for companies seeking continuing legal support.

3. IncFile

While Incfile registered agent service occasionally has more affordable prices, Rocket Lawyer offers quicker turnaround times in legal forms delivery and a more helpful customer care team.

In addition, prominent user review websites provide Rocket Lawyer’s incorporation service with much more positive reviews than Incfile.

FAQs

Is Rocket Lawyer Worth It?

After in-depth analysis and comparison of 20 online legal platforms in the industry, RocketLawyer is among the top 5 LLC services with a client rating of 90%.

However, if you decide to remain a non-member and pay for LLC formation and registered agent services separately, Rocket Lawyer may get quite expensive.

If you don't require further legal documents or the services of a lawyer, you could be better off using another LLC service like ZenBusiness.

For starters, ZenBusiness tops Rocket Lawyer because they have a starter LLC package costing $0.

Plus, setting up a business with ZenBusiness is a breeze: you only need to select a package and give your credentials once, and they'll take it from there.

And if you have any questions, you can bank on their outstanding customer service for a timely response.