Rocket Lawyer Review (2024) My Personal Experience
With millions of customers served, Rocket Lawyer is one of the most popular firms in the LLC formation industry.
With over a decade of practice in the legal and business sectors, I'll provide you with personal insights on the advantages of employing Rocket Lawyer.
Together with a team of business formation professionals, we conducted an online assessment, navigated their platform, and evaluated all essential services they offer.
What Is Rocket Lawyer?
Rocket Lawyer is an online legal service that has been in business since 2008.
According to their website, since launching in 2008, Rocket Lawyer has empowered over 20 million businesses, families, and individuals by providing a comprehensive suite of online legal services, ranging from LLC creation to a broad array of reasonably priced business and legal solutions.
Beyond LLC creation, this company also provides a wide range of reasonably priced business and online legal services for its clients.
On their website, Rocket Lawyer provides a sample selection of online legal documents and other top-notch online legal services from qualified lawyers.
Below is a screenshot that includes all the documents and transactions RocketLawyer showcases.
Non-subscribers can partially access Rocket Lawyer's legal services, such as LLC formation filings.
I've included a screenshot of the platform's LLC formation page to familiarize you with the format.
"The value of Rocket Lawyer lies right within its name: legal services. Rocket Lawyer is an excellent choice if you prefer access to an expert team of legal professionals as you start your new business."
- Kara Credle, Senior Editor
Rocket Lawyer Review Ratings
In Venture Smarter detailed review of Rocket Lawyer, we have carefully assessed different facets of their service through direct experience and in-depth examination.
These evaluations represent our unbiased judgment of their effectiveness in crucial aspects.
Support - 4.7/5
Rocket Lawyer's customer support is exceptional, earning a high rating of 4.7 out of 5.
In my experience, their team is responsive and highly knowledgeable, lived up to this promise by providing quick and effective solutions to my queries, directly reflecting the high rating.
This impressive support system greatly enhances the user experience, making legal processes smoother and more accessible.
Price - 4.3/5
We rated Rocket Lawyer's pricing at 4.3 out of 5. While their services are reasonably priced, especially for subscribers, the cost can add up with additional services like and corporate kits and EIN acquisition . In 2023, the IRS processed over 500,000 EIN applications online, offering businesses a streamlined process that typically concludes within 24 hours, according to IRS.
However, considering the range and quality of services, the value provided justifies the pricing to a large extent.
Features - 4.4/5
Rocket Lawyer's array of features scores a solid 4.4 out of 5.
Their comprehensive service offerings, from LLC formation to legal document preparation and registered agent services, cater to a wide range of legal needs.
The platform's user-friendly interface further enhances these features, making it a go-to for legal services.
My evaluation confirms the breadth and quality of these features.
Turnaround - 4.7/5
The turnaround time of Rocket Lawyer is notably swift, meriting a 4.7 out of 5 rating.
Their ability to process documents and respond to service requests rapidly is a significant advantage, especially for time-sensitive legal matters.
Rocket Lawyer promises rapid processing times. My personal experience with their service confirms this efficiency, justifying the high rating.
This efficiency is a testament to their commitment to customer satisfaction and operational excellence.
LLC Service Features & Prices
Rocket Lawyer provides two separate pricing for business formation services: one for subscribers and one for non-subscribers.
- LLC Formation Package ($39.99/month): Rocket Lawyer's monthly premium membership is $39.99. If you subscribe to their Rocket Legal + membership, you are billed $19.99 monthly.
- Registered Agent Services ($249/year): In all 50 states, Rocket Lawyer offers a registered agent package with solid privacy with sensitive details, guaranteed compliance and adherence, acceptance and notification of any service of process, and other Rocket Lawyer documents. With Rocket Legal +, you may access the registered agent service for a discounted price of $124.99.
Apart from helping you establish an LLC, Rocket Lawyer also provides the following services:
- C-Corp Registration: $39.99/month for members, $99.99 for non-members
- S-Corp Registration: $39.99/month for members, $99.99 for non-members
- Nonprofit Registration: $39.99/month for members, $99.99 for non-members
- Articles of Amendment: $119.95 + state filing fees
- Free Rocket Document Signing tool
- Document Defense®: $9.99 per document
- Ask a Lawyer: $49.99 per question
- 30-minute legal consultation: $59.99
- Incorporation services: $99
Here are some great benefits of using Rocket Lawyer's service:
- Faster Turnaround: In Venture Smarter experience, documents were often approved within just two days, particularly in states that permit accelerated processing. It's important to note, though, that these expedited services do come with additional costs.
- Ease of Use: Navigating the Rocket Lawyer website was a breeze. The platform is user-friendly and straightforward, making the process of legal assistance and business creation much simpler. We particularly appreciated the clear information provided about charges for LLC and registered agent services, with no hidden details lurking in the fine print.
- Excellent Customer Service: The customer service at Rocket Lawyer left a strong impression on us. Their phone support was not only efficient but also known for resolving issues quickly, often on the first call. Additionally, the email support from their Incorporation Specialists was prompt and helpful, addressing our queries effectively.
- Money-Back Guarantee Policy: Rocket Lawyer has a reliable refund policy, offering full reimbursement within 60 days of purchase if a customer decides to discontinue or is unsatisfied with their membership.
Despite Rocket Lawyer being one of the best LLC services in the US, here are some downsides you may experience with them.
- Auto Subscription: A significant concern we had with Rocket Lawyer revolves around their free 7-day trial. To access this trial, we were required to enter credit card information. This setup might catch some users off guard, as the trial automatically renews into full membership, incurring a cost of $39.99 for the first month if not canceled in time.
- Limited Access: The seven-day free trial, while a useful feature, presented another challenge. Initially, it suggests that users will have full access to Rocket Lawyer's services, akin to what a full membership offers. However, we found that the trial only provides partial access to their online legal services and materials.
Who Should Hire Rocket Lawyer?
Clients that want legal paperwork and continuous legal assistance should hire Rocket Lawyer.
Venture Smarter recommend Rocket Lawyer for business owners who:
- Require continuing legal counsel after the creation of the LLC, among other LLC services.
- Expect or desire to routinely seek answers to their legal questions from a lawyer.
- Lack of experience in drafting a legal document and would need document defense services.
Other User Testimonials
Let's see what other users have to say about Rocket Lawyer.
"I experienced issues navigating the Rocket Lawyer website, but after calling their support, I was directed accordingly."
- Matt, Houston
"It was speedy and easy to create my legal forms without the hassle of going to the office."
- Christy, Atlanta
"Creating and signing an NDA was quite easy, but I don't appreciate the automatic membership fee."
- Tom, Colorado
Rocket Lawyer Alternatives
In this section, I’ll be comparing Rocket Lawyer to three of its top-rated competitors.
ZenBusiness has three packages for creating a limited liability company billed annually.
But with Rocket Lawyer, you'll pay a monthly premium membership fee to access extra online legal services.
ZenBusiness provides registered agents as a separate service with an annual fee of $199, cheaper than Rocket Lawyers, with a $249.99 fee.
ZenBusiness also offers extra information on the business, finances, and taxes without any auto subscription or credit card details.
2. Northwest Registered Agent
Both of these services cover the fundamentals of formation.
Rocket Lawyer and Northwest Registered Agent are primarily comparable in terms of business services.
Both provide essential services, including registered agents, LLC operating agreements, certified copies, and more.
While Bizee registered agent service occasionally has more affordable prices, Rocket Lawyer offers quicker turnaround times in legal forms delivery and a more helpful customer care team.
When forming an LLC with Bizee, there is no charge for registered agent services in the first year. After that, you are charged $119 annually.
Is Rocket Lawyer Free?
No, Rocket Lawyer is not free. They have a premium membership plan going for $39.99 monthly.
Is Rocket Lawyer Legitimate?
Yes, Rocket Lawyer is legitimate. They've been in business since 2008 and have served millions of customers.
Venture Smarter Verdict on Rocket Lawyer
Having personally delved into Rocket Lawyer's offerings, their platform is user-friendly, and their vast array of legal services is commendable.
However, one hiccup I encountered was the auto-subscription feature after their free 7-day trial. It's a bit of a snag, especially if you're not planning on using their services long-term.
This is why I'd suggest considering ZenBusiness.
ZenBusiness offers a starter LLC package at no cost, making business formation straightforward and hassle-free. Plus, their customer service is top-notch, and always ready to assist.
In my experience, if you're looking for a more budget-friendly and transparent approach to LLC formation, ZenBusiness might just be the better choice.