LegalZoom vs LegalShield (Comparison & Verdict 2025)

When it comes to comparing LLC services, LegalZoom and LegalShield stand out as two notable providers.

As a business consultant with a decade of experience working with LLC formation services, I’ll share my insights regarding these two online legal services based on product offerings, pricing, and customer service.

In this LegalZoom vs. LegalShield review, we compare their features, plans, services, and performance to help you choose the ideal service that aligns with your specific business needs.

At a Glance: LegalZoom and LegalShield

LegalZoom is an online LLC company offering legal services for commercial and private needs, established with over 4 million businesses formed globally. Their primary strength is affordable LLC formation with a free basic plan option, rated 4.75/5 for overall service.

LegalShield is an internet-based legal service founded in 1972 with over 140,000 businesses formed. They excel in providing accessible legal consultations

1. LegalZoom LLC Highlights

• Business formation services
• Registered agent services
• Ongoing compliance
• Operating agreement
• Bylaws and resolutions

2. LegalShield LLC Highlights

• Business formation services 
• Affordable subscription plan for legal purposes
• Power of attorney
• Trial defense
• Personal online legal services

3. How LegalZoom and LegalShield Stack Together

After using the services of both companies, Venture Smarter learned that LegalZoom and LegalShield offer online legal services and business formation plans.

However, LegalShield focuses more on providing accessible legal consultations and services for personal or business needs. They're ideal for clients who want to focus on keeping their business legally compliant with ongoing legal support.

LegalZoom offers three different LLC formation packages including a free basic option where you only pay state fees, making them more cost-effective for startups with limited budgets who don't need ongoing legal consultation.

Side-by-Side LLC Plan Comparisons

"In a business, great things can be accomplished if you work as a team."

- Delina Chantel, Mergers and Acquisitions Specialist & Writer of Venture Smarter

Registered Agent Service

LegalZoom Registered Agent:

• Annual cost: $249
• Business address provided
• Compliance calendar with important dates
• Franchise tax and annual report deadline alerts
• Unlimited cloud storage for legal documents
• Mail forwarding for important documents

LegalShield Registered Agent:

• Annual cost: $120
• Instant notifications on all documents
• Secure online dashboard access
• Enhanced privacy protection
• Document scanning and electronic delivery
• No cloud storage option

When To Choose Each Service

Choose LegalZoom When:

• You need a free basic LLC formation package (just pay state fees)
• You want faster turnaround times with express processing options
• You prefer à la carte services instead of a subscription model
• You need trademark registration services ($599 + state fees)
• You want a business license report for your specific location ($99)

Choose LegalShield When:

• You anticipate needing ongoing legal consultations
• You prefer a subscription model with predictable monthly costs
• You want trial defense protection ($14.95/month with 100 hours coverage)
• You need tax audit protection ($24.95/month with expert consultation)
• You value having a dedicated law firm at your disposal

Customer Service

LegalZoom Customer Service:

• Support hours: Monday to Friday 6 am to 5 pm PST
• Weekend availability: Saturday-Sunday 7 am to 4 pm PST
• Communication channels: Phone and live chat
• Response speed: Immediate for phone, minutes for chat
• Quality assessment: Prompt and professional responses

LegalShield Customer Service:

• Support hours: Weekdays 7 am to 7 pm CST
• Communication channels: Online chat, phone, and email
• Response speed: Immediate for phone, within 4 hours for email
• Quality assessment: Polite, clear, and knowledgeable representatives
• No weekend support available

Customer Reviews

Here are a few online reviews of LegalZoom and LegalShield online LLC services.

FAQs

LegalZoom vs. LegalShield: Our Recommendation

LegalZoom and LegalShield are great companies for offering legal services and business formation plans to entrepreneurs.

When choosing which company to employ, I advise new business owners and entrepreneurs to consider all the services and features before finalizing your decision.

If you want to launch an LLC, we recommend hiring ZenBusiness to help you. Apart from offering a free basic plan, ZenBusiness offers reputable registered agent services at an affordable rate.

ZenBusiness also offers virtual business guides, business website creation, tax savings consultations, and ongoing compliance to keep your entity state in compliance.

References:

1. https://www.sba.gov/business-guide/launch-your-business/apply-licenses-permits